top of page

Certificate IV in Retail Management
Course Code

Person standing in jewelry shop


Qualifications in retail provide a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Qualified individuals will be able to perform roles such as store manager, department manager and assistant store manager.

Sales Representative


The SIR40316 Certificate IV in Retail Management reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.


This course is designed to introduce you to the roles in a variety of retail settings and will help to provide career opportunities within the retail sector.

The Nationally accredited program is made up of 11 units that have been chosen by Spectra Training based on feedback from industry and our Subject Matter Experts. ​The core units are listed below for your reference, however for more information we recommended reviewing our brochures or contacting us to discuss further.

Core Units:

SIRRRTF002 Monitor retail store financials

SIRXCEG004 Create a customer-centric culture

SIRXHRM002 Maintain employee relations

SIRXMGT002 Lead a frontline team

SIRXRSK002 Maintain store security

SIRXSLS003 Achieve sales results

SIRXWHS003 Maintain workplace safety


For more information please download the brochure and contact our friendly team to discuss a program that fits your organisation. Additionally, Please enquire to discuss eligibility requirements and Government subsides available to you and your employer.

bottom of page